CloudBuddy Personal - General

    What is CloudBuddy Personal?

  • CloudBuddy Personal is a personalized tool developed by CSS Labs. CloudBuddy Personal makes your working experience with Amazon S3 much easier. It is a free tool to download and use.
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    Is it essential to have an Amazon S3 account?

  • Yes, you must have a valid S3 account with Amazon Web Services to use CloudBuddy Personal.
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    What can I do with CloudBuddy Personal?

  • You should be able to
    • Configure and access multiple Amazon S3 accounts from the same Bucket Explorer view.
    • Create / Delete buckets in the Amazon S3 Cloud.
    • Create / Delete folders in the Amazon S3 Cloud.
    • Upload / Download and Delete files from to the Amazon S3 Cloud.
    • Add meta-data to your files in the Amazon S3 Cloud.
    • Share your files / folders with your friends. CloudBuddy Personal gives you URL based and Template based sharing options with time validity!
    • Easy sharing of photos is possible with cool templates. Try it! Now.
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    What are the hardware and software requirements to install and use CloudBuddy Personal?

  • You need a PC with Windows XP Operating System. CloudBuddy Personal takes up less than 6 MB of your hard disc space. There are no specific RAM requirements for CloudBuddy Personal. It is good to have .NET Framework Runtime v3.0. In case your system does not have it, CloudBuddy Personal detects it and installs it.
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    Can I try CloudBuddy Personal without an Amazon S3 account?

  • CloudBuddy Personal is a personalized tool for Amazon S3 Cloud and hence you might not be able to try it without an Amazon S3 account.
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    Can I install CloudBuddy Personal in my MAC PC?

  • We are working on the MAC version of CloudBuddy Personal to cater the large MAC community. The current release of CloudBuddy Personal supports only Windows PC users.
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    What is the cost of CloudBuddy Personal?

  • CloudBuddy Personal is absolutely FREE!
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    What is CloudBuddy Enterprise?

  • CloudBuddy Enterprise is for enterprise users. This would be a web-based administration cum desktop client model. The administrator of the system can configure the Amazon S3 account details and assign individual enterprise users a bucket. CloudBuddy Enterprise can be integrated with the existing Directory Server of the enterprise.
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    Is there a demo or help available?

  • Very much, please refer the user manual
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    Where can I get my technical queries clarified?

  • There are a number of resources where you can seek help. You can refer the blogs, browse through Twitter updates and discussions at CloudBuddy groups. You can also refer the user manual or seek support.
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    How can I manually uninstall CloudBuddy Personal?

  • CloudBuddy Personal installer puts an entry to the start menu for CloudBuddy Personal uninstallation. You may click on the link (Start --> All Programs --> CloudBuddy --> uninstall). You can also uninstall CloudBuddy Personal by using the Add/Remove programs in the Control Panel.
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    What is CloudBuddy SDK?

  • CloudBuddy SDK is a Software Development Kit, that helps you to integrate and access CloudBuddy Personal from any third party applications. To know more click here.
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    My CloudBuddy Personal crashed, what do I do now?

  • First, stay cool. Your files would still be safe with the local PC hence no need to worry. Just go to the Window Services under Control Panel --> Administrative Tools and you should be able to find a service by name 'CloudBuddy Personal' which you need to start. Then come to the Start --> All Programs --> CloudBuddy Personal and click on CloudBuddy Personal, your buddy is UP now.
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CloudBuddy Personal - Technical

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    What is CloudBuddy Personal API?

  • CloudBuddy Personal API is the set of DLL libraries available to use CloudBuddy Personal integrated with your existing Microsoft applications / tools.
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    How can I make best use of the API's?

  • You are free to use the APIs and be able to integrate CloudBuddy Personal with your existing applications. However if you wish to contribute your newly added features, your may do so also.
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    Where can I find the CloudBuddy Personal technical documentation?

  • Please visit the documentation link
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    How do I use CloudBuddy Personal API in my application?

  • You would have to add / import the DLLs to your application hierarchy and start programming by referring to the API documentation..

CloudBuddy Analytics - General

    What is subscribe or unsubscribe link?

  • Subscribe means to cache the data of the particular bucket on your local system. Caching is necessary in order to show the reports. Unsubscribe means to delete the cache for the particular bucket.
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    Why does it take so long to show the analytics?

  • In order to show you the most recent analytics, we download the logs every time you request to see the analytics. This takes a bit of time.
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    Can I access the analytics from different desktops?

  • The analytics database is cached in your S3 account. That means you can view the analytics from anywhere, any desktop without waiting too much provided you remember the access and secret keys of the account.
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    Can I request for analytics of more than one bucket at the same time?

  • You can open the application in different tabs, or even different browsers. Now you can select different buckets and view the analytics at the same time.
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    How do I know top file downloads?

  • Click on the "Viewed" option under navigation to view the top file downloads.
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    I want to see full list of the files downloaded.

  • Click on the "Full list" option of "Viewed" under navigation to view the top file downloads.
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    The country list shown is not correct.

  • We have given you a demo version of GeoIP database. This database contains approximate locations of the ip addresses of the visitors. In case you want precise data, please upgrade to the full version of GeoIP.
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    Why no Http codes are shown in report?

  • Http codes are shown only in case of errors, such as file not found. If there are not any codes shown it means there were no errors.
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    What are entry and exit pages?

  • Entry Page: First page viewed by a visitor during its visit.
  • Exit Page: Last page viewed by a visitor during its visit.
  • Note: When a visit started at end of month to end at beginning of next month, you might have an Entry page for the month report and no Exit pages.That's why Entry pages can be different than Exit pages.
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    Why bucket list is not getting displayed?

  • There can be quite a few possibilities:
    • Your time/time-zone settings may be incorrect.
    • Your AWS secret key may have changed.
    • Your AWS account may have expired.
    Obviously, if you don't have any bucket in your account, it won't display any.
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    What are pages and hits?

  • Pages: The number of "pages" logged. Only files that don't match an entry in our predefined list are counted as "Pages". Usually pages are reserved for HTML files or CGI files, not images nor other files requested as a result of loading a "Page" (like js,css... files).
  • Hits: Any file requested from the server (including files that are "Pages").
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    What are unresolved or unknown ip Addresses?

  • We have given you a demo version of GeoIP database. This database contains approximate locations of the ip addresses of the visitors. Also the database is not comprehensive. In case you want complete data, please upgrade to the full version of GeoIP.
  • Currently we do not support logging to a folder. We are working on this. For the time being you can set the target bucket to another bucket (not folder).
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    What last update stands for?

  • It is the time when the reports were last built.
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    What are "Unknown" File Types?

  • The most common files are shown with details. Rest of them appear as unknown file types.
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    What does pages - url top 10 stand for?

  • These are the most accessed url inclusive of pages and files.
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    What is connect to site from stands for?

  • Connect to Site From is a multi-part category.
  • It starts with Direct Address/Bookmark. This is the number of visitors that either know the name of your site or have it bookmarked.
  • Links from a news-group is just that.
  • Links from an Internet Search Engine gives us a listing of the number of visitors coming from a search engine.
  • Links from Other Web Pages shows what pages your visitors are coming from. This does not mean there is a link to your website on the listed page; it just registers where the visitor was coming from.
  • Links from an Internal Page is self explanatory and Unknown is just that, not known.
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    Why it is busy every time for consecutive show analytics requests?

  • In order to show you the most recent analytics, we download the logs every time you request to see the analytics. It takes a few seconds to check even if there are no new logs.
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    Why it asks to wait for few hours,once logging gets enabled for a bucket?

  • It takes time to start delivering the logs after the logging gets enabled. This sometimes takes few hours because,the completeness and timeliness of server logging is not guaranteed by amazon itself. The log record for a particular request might be delivered long after the request was actually processed, or it might not be delivered at all.
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    What does error message 'Program interrupted due to an internal error ' stand for ?

  • It means possible misconfiguration. For simple issues it can be
    • 1. perquisites not met: please make sure you install the visual c++ patch.
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    Why bucket names with period at the end gives error message "Bucket Logging Failed "?

  • As we are using virtual hosted-style buckets with SSL, the SSL wildcard certificate only matches buckets that do not contain periods, this is a known issue and will be fixed.
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    Why it tends to '503 service unavailable error for 127.0.0.1', when i try to launch application ?

  • It may be a problem with selected port number
  • ex: Some ports like 8000 are not supported in vista home edition.
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  • NOTE: Generally it works perfectly after installing the visual c++ patch. If it does not work even after installing the aforesaid patch, you may need to install OpenSSL from http://www.slproweb.com/download/Win32OpenSSL-0_9_8k.exe . This is a known issue and we are working on it.